Join our team

Ideal is an established and growing insurance brokerage always seeking great people to join our dynamic team of experienced industry professionals. We provide a wide variety of insurance products and services including personal and commercial property, high value homeowners, general liability, auto, and through Ideal Solutions Financial Services, life, travel, individual health & dental, and group health & dental insurance. We have close relationships with a broad array of insurance providers both in the standard and specialty markets.

Ideal offers a competitive salary with:

  • Flexible hours and work arrangements including work from home and hybrid options
  • Health and dental benefits
  • Employee Assistance Program
  • RRSP Matching Program
  • Free onsite parking
  • Public transit at our doorstep
See below for current openings for which we are activley hiring:


Technical Service Representative (TSR) - Personal Insurance

Responsibilities for Technical Service Representative (TSR) - Personal Insurance:

  • Review new business and policy change requests for accuracy, completeness, and insurer eligibility.
  • Upload new business applications and policy changes to company portals.
  • Refer to and follow up with underwriting as necessary.
  • Advise brokers of gaps in coverage or opportunities to broaden coverage.
  • Assist brokers with questions regarding insurer rules, ratings, eligibility, endorsements, etc.
  • Assist brokers by quoting policy changes on company portals as requested.
  • Review broker-initiated policy change quotes and submit to companies.
  • Assist brokers by updating client billing information and making payments on company portals.
  • Maintain professional relationships with underwriters and insurers.

Must have for Technical Service Representative (TSR) - Personal Insurance:

  • Experience with a variety of insurance company portals
  • Experience with The Agency Manager (TAM)
  • Experience with Applied Rating Services (Compu-Quote)
  • Two years personal lines experience in a brokerage environment with multiple insurance markets

Nice to have, but not necessary, for Personal Insurance Account Manager:

  • CIP, CAIB or CRM
  • RIBO license
  • Insurer or other related industry experience

Please apply at or by sending a resume and cover letter to All applications and information contained therein will be treated as strictly confidential. Only those applicants selected for an interview will be contacted.

Independent Producer

Ideal is always interested in discussing opportunities with experienced, independent producers who may be looking for a new home.

Has your existing brokerage been taken over by new management or an insurance company?

Are you not getting enough support or not have enough markets?

We have an experienced team of account managers, full remote capabilities, excellent relationships with our markets and are always interested in hearing from seasoned independent producers who are looking for a new home for themselves and their book of business.